In this introduction to the training course, learn how to login and use the Switchvox web suite and Switchboard.
Set up call rules for unanswered or busy calls as well as call blocking or message prompts.
My Contacts Tool
Keep your contacts and personal numbers organized using our My Contacts Tool feature.
Converge up to 5 additional lines with your main extension and experience the benefits of this feature.
Customize the settings and look of your Sangoma phone.
Change your status to let others in your company know your availability throughout the work day.
Learn how to manage your voicemail and faxes in Switchvox.
Call Logs and Reports
Take advantage of our call log and reports feature to track performance and key data points.
Conference Room Option
Create and manage a conference room through the Switchvox web suite interface.
Designate your Switchvox’s reaction to calls when the time frame conditions are met.
Keep your basic information about your Switchvox account current.
Learn about the options to customize your greetings and how you receive voicemails.
Take your work with you when you leave your desk by enabling Switchvox Softphone features for iOS and Android.
Discover the features of your Switchboard such as desktop call control and company communication overviews.
Use Switchvox features to assist in the training of employees to ensure proper customer service is provided.
This episode discusses how Switchvox can improve the collaboration of teams regardless of an individual’s location.